Metrowest Regional Library System provides an efficient and cost effective method for the delivery of materials and information for participating Metrowest libraries. Delivery service is provided by truck and/or U.S. Mail. Eligibility for delivery is determined by the total number of items sent and received by libraries on a regular weekly basis. In addition to regional delivery service, library materials may be sent to other regions through cross state delivery. A directory of all libraries in all regions of the Massachusetts Regional Library System, and corresponding routes, is available on line at www.bpl.org/brls/delivery.htm.
In addition to the original delivery routing slip that has three slips on a page, a new version of the delivery slip is now available for members. The new form has four delivery slips on a page and can be downloaded from our web site. Master delivery slips are available for libraries on Metrowest routes. These slips have been developed to help libraries reduce the amount of time filing out slips. The to line on the delivery slip indicates the library to which the item is being sent. Libraries can include their names in the from line to make a master. Only the date the item is sent will need to be included. If you are interested in receiving any, or all, of the masters please contact Metrowest or send an e-mail to [email protected]
When using blank delivery slips please use the established protocol for sending items through delivery. Delivery slips may be downloaded in word format by clicking on the link Metrowest Routing Slips. All items must have an affixed routing slip and include the following information:
- Name of the town where the library is located, not the name of the library, example Cary Memorial Library in Lexington should read To: Lexington
- Items being sent to colleges or universities should have the name of the institution in the to line, example To: Brandeis University
- Items being sent to other regions should use the appropriate routing slip with the large letter indicating the region to which the item is being sent.
M – Metrowest Region, S – Southeast Region, B – Boston Region, C – Central Region, C – WACL – Central Region sub-route , N – Northeast Region, W – Western Region, W-HICL – Western Region sub-route.
- Include date sent as well as sender
Once an item is placed in delivery it is virtually impossible to trace it. A properly filled out routing slip is essential to getting items to their destination in an expedient manner. Under ideal circumstances items put into delivery should get to the intended library the following day.
Please note the following:
- The delivery bins provided by Metrowest should be used exclusively for delivery purposes.
- The driver is required to get a signature at each library.
- Libraries experiencing any problems with delivery should notify Metrowest the same day so that the issues can be addressed as they occur.
- If your library is closed for any reason it is the library’s responsibility to notify Metrowest so the delivery company can be informed.
- If you do not get a scheduled delivery please notify us that day.
- E-mail is used to update libraries of routine delivery issues such as schedule changes, substitute drivers or other announcements. Please keep us informed of any changes in personnel or e-mail addresses so that you can receive relevant information without interruption.
- Libraries are required to complete a delivery survey bi-annually.
If you have any questions, comments or suggestions please feel free to call Metrowest at 781-398-1819 or send an e-mail to [email protected].
Delivery Survey Results and Comparisons
Metrowest conducts two delivery surveys each year, one in the spring and one in the fall. The survey is done in order to determine the numbers of items and bins that are delivered to all Metrowest libraries on delivery for one week. The numbers for the fall and spring survey are averaged and then extrapolated to predict delivery volume for the year. These numbers are used to estimate delivery volume and to determine the cost of providing delivery services. By doing the survey twice a year we get a snapshot of delivery for that particular year, as well as delivery trends over a period of time. Delivery has shown strong growth over the years and the costs for providing this service have risen significantly as well.
The following chart summarizes Metrowest delivery activity over a period of time.
|April 2006||October 06||April 2007||October 2007|
|LIBRARY||Items||Outgoing Bins||Items||Outgoing Bins||Total Items||Outgoing Bins||Items||Outgoing Bins|
|Norfolk Law Library||4||0||1||1||2||1||0|
|Tufts – Ginn||4||0||6||0||9||0||4||0|
|Tufts – Tisch||199||8||126||7||105||10||100||8|