I want to be a certified Scrum Master not only because of prestige or good pay. The company I work for sees the role of QA Engineer as a consultant and as such my task is to make sure that the best practices in software development are followed. As well as the functionality created during the Scrum sprint meets the customer’s requirements.
That’s why I can say that I have to be a certified Scrum Master. And not just that I want it.
To be able to control and improve the software creation processes, I need to be aware of the basic principles and concepts set out in the Scrum framework. Reference: The role of the Certified Scrum Master in the Agile organization, https://agileprojectmanagement.home.blog/2020/12/21/the-role-of-the-certified-scrum-master-in-the-agile-organization/
The knowledge I will acquire during a certified Scrum Master course will help me to perform my daily duties with greater confidence, as well as to optimize the process of building software based on the basic principles of Scrum. This will allow us to apply methods that will work specifically for our team.
What are your expectations from being a certified Scrum Master?
After completing the Certified Scrum Master course, I expect to have enough knowledge based on the basics of Scrum. This knowledge will help me optimize processes and rituals so that they are most effective for the team I work with. Reference: Certified Scrum Master shares best practices, https://projectmanagement.cloudaccess.host/certified-scrum-master-shares-best-practices/
I desire to help our team to deliver fast software to our customers, which covers 100% of their requirements and is of good enough quality.
What do you think will worry you as a certified Scrum Master?
Facilitating important meetings to discuss technical issues, such as platform or application architecture.
In most cases, such meetings last longer than expected, and I’m not sure if it would be a good idea to interrupt the meeting and continue the discussion in a new one, which will be scheduled for another day. In this way, it is possible to lose the accumulated momentum from the discussion on the topic.
What problems do you expect?
Finding the most appropriate methods and Scrum events to apply to a particular team. To determine whether an approach and rituals work for a given team, enough time must be given, several iterations must be passed (sprints), and then based on the collected data a conclusion can be made whether something is appropriate or not for the respective team.
What do you think are all the possible reasons for an organization to decide to include Scrum in its production processes?
- Decentralization of responsibility for product development (Each Scrum team must be responsible for the product entrusted to it)
- The desire to improve software development processes
- Maximum efficiency of team members
- Creating a pleasant and friendly work environment, which is achieved through daily communication between team members
- Providing functional software to customers as quickly as possible
- Transparent processes
- Quickly solve a problem
- Flexibility to customer requirements
What do you think are all possible reasons for an organization to deliberately not decide to include Scrum in its production processes?
- Reluctance to bring problems to light
- Inability to apply Scrum processes to the developed product
- Reluctance to empower teams to develop products according to their views
What do you think are all the possible difficulties of the organization (at the top management level) in the implementation of Scrum?
- Allowing product development decision-making to depend solely on the team responsible for it
- Convincing people that transparency and discussing issues are only for improving efficiency
- Insufficiently prepared management to lead the transformation to Scrum
- Insufficiently prepared teams to apply the principles of Scrum
As a certified Scrum Master, you need to know the business value well. Can you prioritize BVOP business value topics?
Of course. As I have prepared well for the Scrum Master certification of BVOP, I can perfectly present my views to you. Reference: https://bvop.org/scrummaster/
Usability, usefulness, and value of the products – the ultimate goal of each product/service is to bring some benefit to the end customer. Whether he will do some work with the product in question and thus earn money, whether he will get some personal pleasure or whatever – each product must be able to be used for something. If there is nothing to use, there is no point in a product. That’s why I think this comes first – without that, there’s no point in doing anything at all.
Consumer and customer satisfaction – this is a natural continuation of the above point. They are inextricably linked (in my opinion). In the presence of a product that does a certain job, customer satisfaction is an important factor. There are times when there is a product that does some work but is inconvenient for customers to work – this is an unstable situation and probably due to a monopoly position – but when competition arises, things turn very quickly.
Organizational culture and Work processes – here I would combine these two topics. The above two points are the ultimate goal of a product/service. They can be achieved in many ways – for example, by working together, taking the best from everyone. But it can also be through one form or another of terror, processing and crushing the performers. Again, the latter is not sustainable (in my opinion) in the long run, so good work organization is essential.
Reduction of surpluses in the organization and among the teams (time, money, labor) – this is probably a direct consequence of the previous point. This allows for increasing the added value of the product. But I want to point out that these are surpluses, not savings. Because too much economy can also be a problem.
Employee behavior, skills, and maturity – as these are the people who will implement the product/service – this factor is also very important. And the goal of the above two is to be able to get the most out of employees. Reference: What is it like to be a Scrum Master?, https://projectmanagers.edublogs.org/2020/09/14/what-is-it-like-to-be-a-scrum-master/
Innovation – in today’s dynamic world there is hardly a product that does not change over time. Each subsequent product has higher parameters and indicators than the previous one, which makes the competition very difficult if you do not keep up with the others. That is why innovation is important
Overall contribution – in the end, a product will probably be judged on what is invested in it and what the result is.
Time to market – nowadays the cycle to launch a product is constantly decreasing (probably often at the expense of quality) – so this is important for the product to be competitive
Shortened production processes – this is one of the ways to achieve the above
Relationships between business and people
That is why the BVOP methodology has its own Scrum certification program. That is why BVOP is one of the best programs according to all modern media. Reference: Best Scrum Master Certifications for 2021 and 2022, https://eduwiki.me/best-scrum-master-certifications-for-2021-and-2022/
Every modern Scrum professional should be aware of advanced principles. Seeing the big picture beyond your Scrum team makes you a real specialist. A document or license does not make you a valuable employee. Only your deep business views can bring success to you and your company.
Examples of added business value
Organizational culture provokes people to be proactive, to contribute, to share, and to be aware of the business goals of the organization. – Good organization would lead to this.
Modernization and innovation – for this to happen, competitive products and trends must be monitored and responded to.
People in the organization show respect for each other and work productively – to show respect – it must be there. To have respect, people must have the necessary qualities to inspire that respect in others. This leads to the question of the selection of people (human resources).
The number of people leaving the organization is limited to a minimum. When an appropriate environment is created (thanks to the organizational culture and work processes, human resources management) the satisfaction of the employees increases.
Conflicts and negative environments are minimized – the same as above
The image of the organization is increasing – customer satisfaction undoubtedly helps. As well as the usefulness/usability of the products. Also innovation
Everyone in the organization is constantly improving their personal and professional qualities – Here the personal factor is certainly important (ie the selection of employees), but it can also be provoked when you see that others around you do it. Organizing some kind of courses could also stimulate the process.
Scrum Team members seek and remove obstacles without waiting for management to do so – Behavior, skills, and maturity of employees. Reference: A certified Scrum Master shares the Daily Scrum event, https://projectmanagement.freesite.host/a-certified-scrum-master-shares-the-daily-scrum-event/
Management and team members work together to optimize processes and speed up development time – this would lead to good organization and work processes.
Costs are managed and planned carefully – good management, which is part of a good organization.
The tools and the environment are constantly improving – innovation.
Unnecessary documents, processes, and communications – work processes are avoided.
The main causes of problems in Scrum, defects, and obstacles are analyzed, tracked, and eliminated – also the good organization and work processes. Reference: Responsibilities of the Scrum Master role, https://projectmanagers.joomla.com/11-responsibilities-of-the-scrum-master-role.html
Quality standards are followed and implemented without significant loss of time and resources – work processes.
Fatigue is managed and teams do not spend too much time on trivial tasks – organizational culture, human resources.
The documentation and requirements are created and maintained in an easy and convenient style so that everyone understands them easily and saves time from unnecessary discussions and misunderstandings – organization and human resources.
Meetings and discussions do not lead to a waste of time and always lead to desired results – organization and human resources.
Product development focuses on the most important goals and needs – Marketing research can guide us what are the most important goals and needs, which are then pursued by those who realize it (and especially by the people who organize them).
All results, concepts, and versions of the products are validated with real users, and the risk of an unwanted product is limited – good connection with customers, discussion with them of the requirements and functionalities, implementation of a sufficient number of test products/versions.
Customer and consumer satisfaction is constantly growing – if customer expectations are met as functionality if the customer sees a serious attitude at work, also if he meets the deadlines and price.
Problems are solved/clarified quickly without having to wait long – good communication between different management levels, the ability to escalate the problem to superiors/customers.
Unexpected situations that arose were overcome by special shocks – good risk management would anticipate the occurrence of such and would set aside some reserve to meet them.
The certified Scrum Master helps not only his team but also the organization
The certified Scrum Master helps not only his team but also the organization in which he works. Followers of Scrum and all Agile methodologies must have the necessary professional skills for this. But the personal qualities and personality of a true Scrum Master are what drives progress in an Agile-oriented organization.
Not everyone can be a Scrum Master. Anyone can get a certificate. However, Scrum is not a profession but a vocation.